How To Order

There are many ways to easily place an order with us, whether that be for a supply only product or an installation quote. Please see all of our available options and directions below:

Order via Phone

An order can be made via phone for a supply only product.

How to Order by Phone:

  1. Call our sales team on 0118 970 1717 during working hours.
  2. Provide the details of the products you wish to order, including your details.
  3. Our team will confirm availability, answer any questions, and help you choose the right options.
  4. Provide your shipping details and we can send over an order form for e-signing.
  5. Payment is made via the pop up box or bank transfers after e-signing the order form.
  6. You’ll receive an order confirmation via email once the transaction is completed.

Ordering via phone is available during working hours only.

Order Through the Website

For a quick and convenient experience, you can place your order directly through our website at any time.

How to Order Online:

  1. Browse our products and select the items you wish to purchase by clicking “Add to Basket”
  2. Once all items are added, click the “Basket” icon or “View Cart” button to review your order.
  3. Choose your delivery options, either “Local Store Pickup” or calculate the delivery via your postcode location.
  4. Click “Proceed to Checkout” and enter your payment details or alter shipping.
  5. Confirm your order and submit the payment.
  6. You’ll receive an order confirmation email with your order details and tracking information.

Ordering online is available 24/7, providing a smooth, secure process with just a few clicks.

Get a Quote

As every installation project is different you will require a bespoke quotation. For a customised price for a supply and installation, we offer a straightforward Get a Quote service. Whether you’re looking for a single product, multiple items, or a full supply and installation package, we’ll provide a clear and competitive quotation.

How to Request a Quote:

  • Online: Simply click on the “Get a Quote” button around our site or the “Get an installation quote for this product” on product pages. Fill in the required details, and our team will respond with a tailored quote.
  • Contact Us: You can also request a quote by phone or email. Provide the relevant information about your project or order, and we’ll promptly send you a formal quotation.

Our quotes are free, transparent, and without obligation.

If you prefer a more personal touch, you can easily place your order by phone. Our dedicated customer service team is ready to assist you with any queries and help guide you through the ordering process.

Placing an order by phone ensures you get expert advice and personalised service.

Need Help?

Call us on 0118 970 1717 or email info@bonfire.co.uk

Over 25 years trusted

independant family run company.

Design And Installation

Full in-house experienced, friendly and professional team.

4,000 sq. ft showroom

located in Reading, Berkshire.

Fast & Reliable Delivery

within 200 miles of our showroom.

Spring Stove & Fireplace Installed Deals

We’ll beat any like-for-like local quote.

Save on complete supply & installation packages this spring.
Whether you have a chimney or not, we have a tailored solution for your home.